If there’s one thing that all business owners can agree on, it’s that customer service is the most important aspect of running a business. No matter what industry you work in, you must surpass your customer’s expectations. It’s so important that according to a study done by HubSpot, 90% of Americans use customer service as …
While content creation may seem like a task that can be done quickly, if done properly, it actually takes hours of planning, research, editing, and more. Although it’s time-consuming, it allows you to build your audience, engage with your existing customers, and provide a personalized experience that will keep new and existing customers coming back–aka, …
No matter what industry you are in, there will always be another brand selling the same (or similar) product or service as you. In 2019, a study done by 99 Firms found that there were over 31.7 million small businesses in the US alone. And that’s not even including the larger companies. All this to …
No matter what kind of business you run, the relationship you have with your customers is of utmost importance. If you don’t have a meaningful connection, you’ll have a hard time succeeding, especially in an industry that relies on word of mouth. When first beginning, the concept of forming these relationships can seem overwhelming. However, …
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