A well-run business is only as good as the employees who work to keep it going. In other words, if you want employees who help your business grow, you’ve got to know how to train employees in a way that promotes business growth.
Training employees efficiently and for maximum productivity can be difficult. It’s important to let them know the history of the company and your vision for its future. Then move on to a solid foundation of exactly what their role is, how to complete the actions required of their role, and where to go for support.
If you can create the right employee training system for your business, you can ensure your current and future employees have the skills that help maximize your company’s success.
Here are some tips for training your employees for great personal and business success.
Establish The “Why” First When You Train Employees
An employee will better understand how to identify and complete their job responsibilities if they know the “whys” behind your company. Help them to see inside the heart of your company by taking the following steps.
Give Them A Clear Vision Of Your Company’s Purpose
When you started your company, you likely started with a dream. A vision of how you could fulfill a need or provide a service that would help others.
Then you poured your energy (and still do) into accomplishing that vision. Be sure your employees, both existing and new, understand that dream.
Share with them the story of how and why you started your business. Reveal roadblocks you’ve had to overcome along the way.
Let them know what your goals are for fulfilling the needs of your clients and potential clients. Help them to get a clear vision of how you want to use your business to change your corner of the world for the better.
Helping employees to understand your company’s purpose will help them invest a piece of their heart into your company.
Here Simon Sinek discusses why the “Why” of your business is so important.
Share Long Term Visions And Goals For The Company
Once you’ve established your long-term visions and goals for your company, be sure to share them with employees. Help employees to see where you want to take your business in one, three, five, and ten years.
When you share your long term goals with employees, you allow them to dream with you. Every person has different talents and strengths. Help your employees to use their individual talents and strengths to the fullest capacity by engaging them in paving the path for long term business growth.
Next, Explain the “How” When You Train Employees
When you explain the “why” behind why your company does what it does, you give employees a heart for your vision.
Now it’s time to train employees in the “how”: Use these suggestions to show them what their purpose is in the company and what their individual responsibilities entail.
Explain Company Processes And Procedures
It’s not uncommon for new employees in smaller businesses to start their first day at work and simply learn as they go. While learning as you go is beneficial and necessary, setting a solid procedural foundation for new employees is important too.
Ensure every employee has a complete understanding of your business’s processes and procedures. Give them a copy of your business’s Standard Operating Procedures manual or put one of your detailed and organized employees in charge of training other employees.
Don’t have a training manual? You can build one at Trainual.
Consider assigning an employee mentor for each new employee. Choose someone who understands your company well and has good mentoring/teaching capabilities. In other words, give your employees the wings and support them as they learn how to fly.
Define The Job And Set Expectations
When an employee first starts at your company, it’s important to clearly define the job position they’ve been hired for. It’s also important to set clear expectations regarding what’s expected of them at work.
Start by explaining your employee’s role in the company’s purpose. How is it that this position contributes to the company? What is your vision for this person’s role? Explain verbally, and give them a written list as well so they can refer back to it.
Next, you’ll want to give them a clear description of their role’s responsibilities. Break it down into daily, weekly, monthly, and annual tasks. Define short, medium, and long-term expectations clearly.
Share when any reports are due and who they’re responsible for sharing reports with. Explain the desired working relationships with fellow team members and how those relationships should look.
For instance, who do they go to with questions? Who do they partner with on which tasks? What is their team’s chain of command?
The more they know about how the team works and functions together, and the more they know about their role in that capacity, the easier it will be for them to integrate into the team.
Give Them The Tools They Need To Perform Well
Finally, give them all of the necessary tools to complete their assigned responsibilities. For instance, you could share the best productivity apps you find helpful that can assist your employee with staying on top of responsibilities.
Whether it’s a physical tool like an SOP manual, a technological tool such as access to relevant online business programs, or the contact information for support personnel, ensure your employees have what they need in terms of tools and supplies to do their job well.
Create an Environment That Is Conducive To Success
Lastly, it’s vital to employee success to work in an environment that breeds success. Here are some ideas for creating that environment.
Provide A Positive Support System
Having a positive, productive environment at work is key to having successful employees. Here are some tips for creating that environment.
Employees work better when they know they’ve got a good support system behind them. Some ideas for providing that support system include:
- Encouraging mentor/mentee relationships between employees
- Encouraging team members to share valuable and helpful resources
- Creating an atmosphere that encourages asking questions
- Planning bonding activities such as team social gatherings, small group meetings, and combination training/team outings
- Rewarding successes such as goals accomplishments and extra efforts
- Checking in frequently with team members to see how they’re doing, what they need, and how you can better serve them
By ensuring team members that you’ve got their back, you’re giving them the foundation they need to do their best work.
When an employee first starts a new job, encouraging growth can be easy. They’re eager for the new opportunity at your company and willing to grow.
However, after they’ve been at the job awhile, employees can often lose momentum. This is why continual growth is necessary.
So, even after an employee has been at the job and perfected their position, encourage them to grow and learn. Assign new responsibilities. Conduct training sessions to help them learn new competencies.
Have bi-annual or annual meetings with each employee to help them set goals and define a path to grow or promote within the company. Share new technology or ideas within your industry and ask for their help in researching or implementing those ideas.
Involve employees in meetings that revolve around product or service expansion and encourage their input.
Encouraging growth within your company’s team will help avoid burnout and boredom, and will ensure your employees are thriving and moving forward.
Provide Continuing Education
One way to encourage growth within your team is to provide continuing education. What that looks like will vary based on your company’s purpose and mission.
Some evergreen ideas for providing continuing education is to hold training sessions where your team watches videos and/or reads articles. For instance, you could have a working lunch where the team watches a TED talk on how to work more productively or break bad habits.
Or you could hold regularly scheduled individual and group meetings where you share advances in your company’s field of business.
A third idea is to send regular emails informing team members of advances or changes that pertain to their career field or your company’s procedures or in the company’s field of business.
You could tailor training ideas to the learning styles of your group’s team members as well. For example, auditory learners might appreciate a narrated e-book on how to be a great leader. Here’s a list of our favorite business books.
Kinesthetic learners might like a class that uses activities teaching them new skills. Include a variety of learning styles in your continuing education curriculum that will collectively reach all of your employees.
When your team members work in an environment where they are encouraged to continually grow and learn, it’s easier for employees to feel assured that they’re appreciated and valued.
Companies put a lot of money and effort into finding, hiring, and training employees. Be sure to put that same effort into retaining those employees by training them successfully.
Employees who feel unsupported, like they don’t understand what’s required of them or like they don’t have the necessary tools to do a job have a higher likelihood of moving on.
Work to create an environment in your company where you give team members everything they need to succeed. Once you know you’ve created that firm foundation, you’ve put the rest into your employees’ hands.
Valuable employees will have a higher chance of staying because they work in a supportive and encouraging environment. And your company, along with your great leadership, will have a higher chance of bigger success.