Frequently Asked Questions
Do I qualify for your services?
If you consider yourself a small business who doesn’t have enough work to hire a full-time person in each department – accounting, administrative or internet marketing – then you will benefit from Cloud Friday services. Our clients are business owners that need an extra pair of hands to help out but don’t have the budget or workload to hire a full-time employee.
What software do you use for bookkeeping and accounting services?
We use QuickBooks Online to manage all our clients’ bookkeeping. This allows both our staff and you quick access to your accounts. The cost of the software is an additional expense, however, we pass along our 50% wholesale discount! Bookkeeping requires the Essentials version and Full Service requires the Plus version.
What if I want to use a different online bookkeeping software?
Cloud Friday uses QuickBooks Online for all bookkeeping and accounting services.
How do I pay for Cloud Friday services?
You will subscribe to an automated payment for your selected services through Stripe©, during your registration process on CloudFriday.com. These payments will be debited from your checking or credit card account monthly.
What if I prefer to pay by check or cash?
Cloud Friday is able to keep our service costs low by automatically processing all payments using Stripe. We do not accept check or cash payments.
What should I do if I have a change in payment method?
You can log into your payment account via our website, here. Any changes to your billing address or method can be made here. All future payments will be made using the updated information.
Will I receive a bill or receipt?
Stripe does not issue monthly bills but will issue an email receipt upon payment each month you are enrolled in a Cloud Friday service.
Why should I choose Cloud Friday?
We are a one-stop solution for all your administrative, bookkeeping and online marketing needs. You started a company because you have a passion to produce a product or service a market. Maybe you didn’t realize there are lots of different hats to wear when you own your own company. Cloud Friday offers staff to wear those hats for you, at a fraction of the cost of a full-time staff member.
Do you have another question?
As with any service, you should be sure before you buy. So getting all the right information is important. We want to help.